Privacy Policy — Pottery Lane Imports

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Accountability

all employees with access to personal information are responsible for protecting information to which they have access
we have strict policies and procedures for protecting personal information
the President is the designated Chief Privacy Officer within PLI
the Chief Privacy Officer is responsible for overseeing privacy governance including policy, dispute resolution, education, communication activities and reporting to Executive Management

to verify your identity and protect against fraud
to understand your service requirements
to determine the suitability of offerings and services to you
to determine your eligibility for certain of our products and services
to set up and manage products and services you have requested
to comply with legal and regulatory requirements
your personal information may require verification through various sources or by various government issued documents

after consenting to the collection of your personal information you may withdraw your consent providing:
- you give us reasonable notice
- we are not legally required to collect, use or disclose your personal information
- withdrawing your consent does not prevent us from fulfilling our contract with you

PLI only collects information necessary to conduct business with you
the following personal information may be requested and retained in our files:
- contact information including your name, mailing address, telephone number and email address
- business documentation including tax numbers
you may choose to not provide certain information in certain situations, however, if you make this choice we may not be able to provide you with the products, services, or information you request

we will only use or disclose your information for the reason(s) it was collected
PLI does not sell or give personal information to other companies for their own use
your personal information may be shared with a specific, third-party mailing house with a long-standing relationship providing such services to PLI for purposes of mass communications, including advertising
the third-party mailing house will only be provided with the information necessary to provide such services
personal information may be released to legal or regulatory authorities as required by law
PLI only retains personal information for as long as it fulfills its intended purpose or as legally required

we strive to maintain accurate personal information about you in our database
if you discover inaccuracies in our data, or your information changes, please contact us directly Use Appropriate Safeguards
we have comprehensive security controls to protect against unauthorized use, access, alteration, duplication, destruction, disclosure, loss or theft of your personal information
these include physical, electronic and procedural safeguards to protect your personal information

the PLI privacy code is available online at www.potterylaneimports.com , simply click the privacy link at the bottom of the page
from time to time changes may be made in our Privacy Code
changes to our Privacy Code will be immediately up-loaded to the PLI website

verification and review of the personal information we hold about you can be accessed following a formal request in writing
we may need specific information from you to enable us to search for , and provide you with, the personal information we hold about you
if we are unable to provide some of the personal information in our database we will let you know the reason(s) why